Key People

Jane Baxter

Jane Baxter

Director of Pinnacle People and Pinnacle Connect

Jane is responsible for leading the operations of our business to deliver high performance and life changing interventions for our customers. Jane brings a wealth of experience in the design and delivery of back to work programmes and an uncompromising passion for ensuring our customer experience is first class. Her career spans operational, HR and business development roles in the public and private sector.

Rachel Hughes

Rachel Hughes

Director of Quality & Continuous Improvement

Rachel leads the delivery of all our provisions Nationwide, with the key aim of delivering an unrivalled quality of service to all Customers and stakeholders. Tapping into her earlier experiences of delivering services to Local Government in heavily regulated industry, Rachel is able to balance providing service excellence, value for money and strong compliance.

Mike Rhucroft

Mike Rhucroft

Director of Bidding and Growth

Mike began his career in high street recruitment before moving into the Welfare to Work market in 2003, undertaking a number of operational senior management roles before moving to Pinnacle People when it was established in 2008. At Pinnacle People, Mike undertook a number of roles including director of sales and marketing, leading on a number of large and successful bids for the DWP.

 

In 2017, Mike took on the role as director of bidding and growth for the Sustain division of the Pinnacle Group. Mike is responsible for leading a small but successful team to grow the sustain business in its current markets, whilst exploring opportunities to diversify into new markets.